Terms and Conditions

Unforeseen Circumstances Liability

North American Food and Catering Services, Inc. DBA ACT Catering holds the right to cancel any event without prior notice for any reason. These reasons include, but are not limited to: power failures, bad weather, earthquakes, fire, terrorism, war, theft, accidents, overbooking, or illness. We understand that it could be emotionally distressing to have your event be canceled; however, due to the unpredictability of many factors, including the ones listed, North American Food and Catering Services, Inc. DBA ACT Catering is not liable for the emotional distress or consequences of an event being canceled. Client takes the sole risk of unpredictable events that could occur.

Cancellation Policy

All services, catering, and rental equipment canceled after an order is booked is subject to a 50% cancellation fee. Reservations canceled within 72 hours of your event date are subject to a 100% cancellation fee. Custom and special orders are subject to a 100% cancellation fee upon booking. Rentals and staff services are subject to a 100% cancellation fee upon booking. A $75 fee will be added for any returned checks.

Tardiness Liability

While our team will try their hardest to avoid being late to an event, by booking an event with this company (North American Food and Catering Services, Inc. DBA ACT Catering), the client understands that North American Food and Catering Services, Inc. DBA ACT Catering is not responsible for the emotional distress or consequences of an order arriving late, or of an event starting late due to the catering. Client understands that there are a number of circumstances that could occur that could cause our team to be late to an event, including but not limited to: traffic, traffic accidents, illness, power failures, a car accident, a car breaking down, a car running out of gasoline, overbooking, theft, earthquakes, fire, bad weather, war, and terrorism.

Damage and Injury Liability

While our team will try their hardest to avoid any accidents during an event, by booking an event with this company (North American Food and Catering Services, Inc. DBA ACT Catering), the client understands that North American Food and Catering Services, Inc. DBA ACT Catering is not responsible for any accidental injury or damage caused by its staff or equipment. North American Food and Catering Services, Inc. DBA ACT Catering is not responsible for accidental injury of a person at a party, including, but not limited to: burns from hot food or equipment, injury from a dropped items, injury from tripping and falling, a vehicle accident, food poisoning, fire, or natural disaster. Client also understands it is their sole responsibility to keep an eye on their own valuables—and to make preparations before an event to lock all valuables in a safe. Client understands that North American Food and Catering Services, Inc. DBA ACT Catering is not responsible for any suspected theft that could occur at an event.